Can I switch to Synergy gas for my business?

Gas is available for Synergy customers that use greater than 180GJ (Gigajoules) each year. Request a call back or call us on 13 13 54 to arrange a quote.

Forms

Super quick access to the forms and tools that make managing your energy easier

Can the Direct Debit bank account be in a different name than my Synergy account?

If you choose to make bill payments using Direct Debit and are an authorised contact (i.e. not the Synergy account holder), you will need to provide Synergy with consent to establish the Direct Debit in the name of the bank account holder and on behalf of the Synergy account holder. The nominated bank account holder will need to ensure there are enough funds in the account to cover the payments and will also need to read the Direct Debit Service Agreement, these can be found here  

How long does it take to switch to Synergy?

Synergy recognises that all businesses are different, resulting in unique demands for energy solutions. Because of this, we offer tailored energy products that take the needs of each individual into account.

Can I change or transfer the account holder on a Synergy account?

No, you are unable to change or transfer the account holder of a Synergy account, even if you are the account holder or an authorised representative on the corresponding Synergy account. If you would like to open and/or close a Synergy account in your name, as the account holder, you can complete our convenient online form here. Please note that the person listed as the account holder is liable for all costs associated with the electricity supply at the supply address listed on the corresponding Synergy account.

How does Synergy protect my personal information?

Synergy protects any information provided to us as part of a hardship assessment as per our standard privacy policy unless otherwise agreed. Upon agreement Synergy may release information to assist in accessing any grants or additional assistance a customer may be entitled to.

Is Synergy an accredited GreenPower supplier?

Yes. Synergy's Albany wind farm, a Bright Energy Investments joint venture and part of the Albany Grasmere Wind Farm, is an accredited energy supplier for the GreenPower program and is cutting Australia’s greenhouse gas emissions by 65,000 tonnes per annum. That's equal to taking nearly 15,000 cars from our roads for one year.

Synergy Business Flexi Plus

Sign up for the Synergy Business Flexi Plus for 2 years and be rewarded with the best rate for your business. Learn more about this product.

Win $1,000 Synergy account credit - Terms & conditions

Can Synergy supply gas to my home as well?

Although the retail gas market is fully deregulated, the Government prevents Synergy from supplying gas to users who consume less than 180 gigajoules per annum.